Privacy policy

We reserve the right to periodically update and modify this Privacy Policy to reflect any changes to the way we process your personal data or any changes to legal requirements. We will post the latest modified version of the Privacy Policy on our website, which is why we ask you to periodically check its contents.

We are S.C. MOTHER'S LAB S.R.L.-D operating in the market under the brand name "FunKink Burgers" .

The registration of a User / Buyer for the legal contracting of the products implies the provision of basic information regarding the person of the User / Buyer.

FunKink Burgers will maintain the confidentiality of the data submitted by them for registration and will not make it public, except as provided by law in this Agreement.

Your personal data is important to us and we are committed to protecting its confidentiality and security. Thus, we will not sell, transfer, disclose or allow access to your personal data to third parties not directly related to our business.

In order to carry out our activity in good conditions, it may be necessary for your data to be accessed by a series of our own employees; their suppliers and employees. Providers refer to companies with which we have contractual relationships for a number of services, including but not limited to: IT service providers, telephony service providers, integrated call center solution providers, order management solution providers, banking and payment service providers. In all these cases described above, the disclosure of your personal data is made on the basis of a contract concluded with these providers, by which they undertake to use the data exclusively for the purpose for which they were entrusted, to comply with the obligation of confidentiality and ensure the security of data, as well as to comply with all the provisions of the legislation in force regarding the protection of personal data.

We may also disclose your personal data to public authorities (Prosecutor's Office, Police, courts and other competent state bodies), based on and within the limits of legal provisions and as a result of justified, expressly formulated requests. / p>

What categories of character data we collect and process

The personal data we process is mainly your identification data, location data, contact details, email address, telephone number, bank transaction data, in case of card or PO payments or other data personal information that we collect directly from you when you become our customer, when you request our products and services. In some cases, when we provide you with a tax invoice, we also process data such as your personal numeric code, serial number and ID number, or bank details.

We generally collect your personal data directly from you, so you always have control over the type of information you provide to us. For example, we receive information from you as follows:

  • When you place an Order over the phone;
  • When you visit our locations to place an Order;
  • When you create an account in the FunKink Burgers online system.

Also, when you visit the site or use the mobile application, we may process information about the devices used to access it and about your interaction with these systems (details in the "Use of Cookies" section).

In addition, FunKink Burgers units are equipped with video surveillance systems, the captured images being stored and stored in accordance with the legal provisions in force.

>

The purpose for which we collect and process your personal data

The processing of your data is carried out in order to carry out the following activities:

  • Carrying out the object of activity (eg processing orders, delivering products to the address indicated by the beneficiary, etc.);
  • Advertising: advertising for our offers, products and services;
  • Customer satisfaction surveys: contact after purchase, for example, on satisfaction with the services provided;
  • Legal financial-fiscal obligations;
  • Ensuring the security of our employees and customers: video monitoring of activities in our stores;
  • Resolving requests and / or complaints.

The collection and processing of your data aims to carry out our activity in the best possible conditions so that we can provide you with the best quality products and services.

The processing of your data for these purposes is in most cases necessary for the conclusion and execution of a contract with you. There are also certain implicit processing for these purposes and required by applicable law, including tax and accounting law.

We want to keep you informed about the best deals for the products / services you are interested in. In this regard, we can send you messages by e-mail, SMS, telephone, mobile push, webpush, etc.

Marketing communications are generally based on your prior consent. You can withdraw your consent at any time by accessing your personal account or by contacting us according to the options in the Contact section.

Who has access to your personal data

In order to carry out our activity in good conditions, it may be necessary for your data to be accessed by a series of our own employees; their suppliers and employees. Providers refer to companies with which we have contractual relationships for a number of services, including but not limited to: IT service providers, telephone service providers, integrated call center solution providers, order management solution providers, banking and payment service providers.

In all these cases described above, the disclosure of your personal data is made on the basis of a contract concluded with these providers, by which they undertake to use the data exclusively for the purpose for which they were entrusted, to comply with the obligation to confidentiality and data security, as well as to comply with all the provisions of the legislation in force regarding the protection of personal data.

We may also disclose your personal data to public authorities (the Prosecutor's Office, the Police, the courts and other competent state bodies), on the basis and within the limits of legal provisions and as a result of justified, expressly formulated requests. / p>

Despite the protection measures taken to protect your personal data, we warn you that the transmission of information via the Internet, in general or through other public networks, is not completely secure, there is a risk that the data will be viewed and used. by unauthorized third parties. We cannot be held responsible for such vulnerabilities in systems that are beyond our control.

How long we keep your personal data

We will store your personal data as long as you have an account in the system FunKink Burgers online or stay in touch with us through telephone orders or in stores . Please note that certain data is kept for a period in accordance with applicable law.

You may request us to delete certain information at any time, and we will respond to such requests, subject to the retention of certain information where applicable law or our legitimate interests so require.

Rights

You can request access to your data, correct any errors in our files and / or object to the processing of your personal data. You can benefit from the right to restrict the processing of your data, the right to data portability and the right to request the deletion of your personal data (specifying that in the latter case the request can be made only in compliance with certain legal provisions such as financial-fiscal) .

In order to exercise these rights, you must send a written request to contact@funkinkburgers.ro

You also have the right to withdraw your consent to receive promotional information and offers. You can do this by sending an email to contact@funkinkburgers.ro

If you request to delete the data, please note that it is an irreversible process and in case you want to use the services again FunKink Burgers your consent will be required again to take over and process this data.

The maximum term for solving the requests sent to contact@funkinkburgers.ro is 30 days.

For any request, question or problem related to the way we process your personal data, please contact us at contact@funkinkburgers.ro.

You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data

National Authority for the Supervision of Personal Data Processing

Address: B-dul G-ral. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest, Romania;

Telephone: +40.318.059.211 or +40.318.059.212;

E-mail: anspdcp@dataprotection.ro